FREE RETURNS
Ingrammay return and exchange policies: Online and in store
Looking for information on returns and exchanges? We’re here to help. If you aren’t satisfied with your Ingrammay purchase, you may return or exchange it with a receipt or packing slip. Your purchase must be in original condition and packaging (including any manuals or parts). Return policies vary by product category.
During the holiday season, we are extending our regular 14–day electronic and furniture return policy to permit customers to return products that may be purchased as gifts.
For purchases made in our Ingrammay Stores, by phone, or on Ingrammay.com, any electronic or furniture products, which usually fall within the 14–day return policy, purchased between November 17, 2024 and December 24, 2024 may be returned until January 11, 2025 or as regular policy allows, whichever is later.
This applies to all electronic and furniture products within Ingrammay' regularly posted 14–day return policies. All electronic and furniture purchases made on or after December 25, 2024 will observe our existing return policies. Returns made using a gift receipt must follow our return policy and are limited to an in–store credit only. The receipt barcode must be intact and readable to process a return.
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58 Burrard Rd, London NW6 1DD United Kingdom